Terms and conditions

Who we are

This site is operated by S.C. C&C Medis Vision S.R.L., J40/8623/2005, RO17576980, Romania. You can reach us at hello@texhub.ro and on 0722.295.776.

By using the site you agree to the terms below. If you do not, please do not use it.

Who we serve

TexHub is a catalogue and a quote-request tool intended solely for professionals, within the meaning of art. 3 of the Romanian Civil Code — companies, sole traders, public institutions and other entities acting in a professional capacity.

We do not contract with individuals acting as consumers and do not address them. Quote requests are prepared on business details, and orders are invoiced to the entity placing them.

If you are using the site in your own name, as a private individual, write to us at hello@texhub.ro before sending a request.

What the catalogue is

TexHub is a presentation catalogue and a quote-request tool. It is NOT an online shop: it shows no prices, has no basket, and you cannot pay for anything here.

Nothing on the site constitutes a binding offer in the legal sense. Product information — composition, weight, colours, sizes, certifications — comes from manufacturers' data and is given in good faith, but it may contain errors or change without notice.

Colours shown on screen are indicative. Screens differ, and the true shade of a fabric is confirmed on a physical sample, not on a monitor.

The quote request

When you submit the form, you are asking us for a quote. That is all. No contract comes into being and you are committed to nothing.

We reply with a written quote setting out price, lead time and conditions, valid for the period shown on it.

The quote is issued subject to stock availability and is not, in itself, a contractual commitment on our part. Stock moves daily, outside our control.

Accepting a quote confirms agreement on the products and prices without binding either side. It is not a firm order: the order is placed separately, with your billing details, and the delivery date is set then, against availability at that moment.

The contract is formed when we confirm the order in writing. If a product or colour stops being available in the meantime, we propose an equivalent; if none is agreed, the order lapses at no cost to either side.

For certain orders, a signed contract and an advance payment are required. The conditions are set out when the order is placed, and our confirmation follows once they are met.

Prices are expressed in euro. Invoicing is in lei, at the National Bank of Romania rate plus a 1.5% currency margin, as at the invoicing date.

We reserve the right not to act on a request — for instance if the product is no longer available, if the customisation asked for is not technically feasible, or if the request appears automated or abusive.

Stock

The availability shown is refreshed periodically from our supplier's system and is indicative. Stock may run out between the moment you see it and the moment we prepare your quote, and again between quote and order. Firm quantities are confirmed when we confirm the order.

Materials sent by the client

By sending artwork for customisation, the client warrants that it has the right to use it and to authorise us to reproduce it on goods. Responsibility for those rights remains with the client.

We use it solely for the request in question. We do not publish it and do not use it as portfolio work without the client's agreement.

We do not produce material that is unlawful, that incites hatred or violence, or that plainly infringes someone else's rights.

Intellectual property

The texts, structure, graphic elements and code of this site are ours or are used under licence. Do not extract them in bulk, automatically or otherwise, without our written agreement.

Brand names and logos belong to their owners and appear here strictly to identify the products in the catalogue.

Liability

We work to keep the site accurate and available, but we do not warrant it uninterrupted or error-free. We are not liable for indirect losses arising from its use or unavailability.

Nothing here limits our liability where the law does not allow it to be limited.

Complaints and dispute resolution

Write to us first, at hello@texhub.ro — most things are settled there, quickly.

In the exceptional case, relative to the above, where the client is an individual acting as a consumer, they may turn to the Romanian National Authority for Consumer Protection (anpc.ro), including through the alternative dispute resolution procedure (SAL).

Romanian law applies, and disputes not settled amicably fall to the competent courts in Romania.

Changes

We may change these terms. The version published here, with its date, is the one in force. A request already sent remains governed by the terms in force when it was sent.